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OUTSOURCING

Outsourcing

TELTEX offers complete and fully adaptable solutions for IT infrastructure Outsourcing, according to the needs of each client, with its own methodology based on the best ITIL practices and with specialized professionals in many different environments and systems.

All of the installation process, integration, maintenance, support, monitoring, and infrastructure management are made to offer the highest performance and control trough the Service Level Agreements (SLA’s). We have Rent-a-network option to best suit your company without the impact of the initial investment cost, avoiding the decapitalization of your business.

In the Outsourcing management, through the Competence Center of Teltex, the customer has access to a Full Solution Provider Structure, which enables the full integration of Teltex with the customer through the following facilities: infrastructure management, ERP, Service Desk, Software Factory, technical support, training, office automation, internet / intranet and CRM.